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Written by:
Ryan Mitchell
Last Modified:
2025/11/23
At CasinoABC our mission statement is a very straightforward one: bring you unbiased casino reviews and offer players a safe space to play. But what makes a good online casino? And what traits does an online casino site have to possess to be regarded as a great site for players?
We have rated and reviewed many online casinos through the years, and we have found a formula that seems to work all the time. This formula helps us filter the good, the bad and the ugly, and allows players to make an informed choice when it comes to registering at a new online casino.
Our review framework operates under the principles outlined in our Editorial Policy.
UX is the User experience the player gets when landing at a new website. This is the first impression, design, registration process and also the site navigation. The overall experience needs to be a straightforward one, with your experience at the site being an enjoyable one.
Playing on mobile also falls under the UX department. The CasinoABC teams sign up using mobile, desktop and tablet to make sure that the overall gaming experience is worthwhile. UX is making sure that the site does not lag whilst players are visiting and playing using different tools.
Licensing is always rated top of the list for our casino review team. If a casino is not licensed, it is classified as a rogue site, and we always suggest that you stay away. Licensing casinos will have a regulator and also a set of rules and procedures to abide with, while unlicensed sites do not.
Governing bodies such as the MGA, the UKGC, the Gibraltar regulator and others, hold checks and audits on their licensed casinos, with checks focused primarily on fairness. Playing at a licensed site, offers the security of the licensing body, hence a player fairness approach.
We also look at the security measures a site adopts to protect the player. Protection meaning protecting the player’s personal and financial information, which sites do via SSL encryption.
Our casino team looks at the site’s Terms and Conditions to check how a casino protects the player. A rigorous verification process, withdrawal verification and two-factor authentication are also security processes adopted by many casinos.
Our team appreciates a good game variety at a new casino. Once we check the basics of the site, we head over to the casino lobby and check out the selection. At CasinoABC we believe that a casino should have a vast selection of games including: online slots, table games, live casino tables, video poker and possibly even a sportsbook.
In our eyes, a gambling site should cater for a variety of players, with a good selection of software developers offering game content.
It is admirable to have a great game selection, but the games need to be backed by a certificate that shows that the content was tested for fairness. Our team looks out for a seal of approval awarded by iTech Labs or eCorga. Both these entities check games for RNG (Random Number Generation) and fairness.
We look for these certificates to ensure that the games are fair, and the player’s gameplay will be solely based on luck.
Good customer support starts with a good FAQ section, where players have a variety of topics related to gameplay, payments, wagering terms and other account related matters. When rating a casino, we look for the FAQ section and also go through all of the topics. This allows us to see the dedication and the work that the site has put into placing the player first.
Customer Support is another important trait at online casinos. At CasinoABC,we believe that a player should be assisted on a 24/7 basis, with support around the clock. Ample casinos offer support via chat, email or via phone. The best customer support we look out for is the one offered by chat and available any day and any time of the week.
A variety of payment options for the player to choose from is nice to see. Once the CasinoABC registers at a new casino, we head over to the cashier section and check out the payment options. Here we check the payment limits, the timescales and also if any fees are involved in transfers.
It is nice to see a casino offering payments such as e-wallets, bank transfers, EFTs, Sepa Transfers, Pay by mobile, bank cards and even cryptocurrencies. Offering the player the choice of how to conduct gambling transactions is paramount, with a good variety of payment options at hand.
Responsible Gambling tools are features that a casino offers to players to manage their gambling experience. Players can opt to place deposit limits, loss limits, take a break and even bar themselves completely from playing at an online casino.
We look for these features when we review and compare online gaming sites. The player having full control on gameplay is a fair site, and something to acknowledge when rating a new casino site. Some casinos also have links and contact details for players who are dealing with problematic gambling.
We also rate casinos by the way they reward their playerbase. Most casinos offer players a welcome package that includes a deposit match and a number of free spins. Promotions that follow include reload bonuses, birthday gifts, live casino cashback and other campaigns.
Gamification is also something that we take into consideration, with player tournaments now widely available at casinos. During these tournaments, casinos aim to create player engagement, whilst also rewarding top ranking players with cash prizes.
Whilst CasinoABc compares casino bonuses, we also look at the terms and conditions attached to promos. Wagering requirements is also something we look at, with wagering terms compared casino to casino.
Gamification is not a must when ranking a casino site, but we appreciate that it does draw players in. Gamification are features that a casino deploys to drive player traffic and engagement.
The site could offer players a map, where players can move from one location to another when reaching a specific amount of xp. The player then would be awarded either a cash prize, or free spins for the efforts. Gamification is slowly but steadily gaining momentum in the online casino world, and soon becoming the new sensation of what we use to rate casino sites.
When we review a new casino, we also head to Customer Support and ask about mobile gaming. At CasinoABC we look for a dedicated mobile application that is available for players to download. Although many sites work immaculately via browser, nothing beats the UX of a mobile application.
A casino mobile application is something we look out for when ranking and reviewing an online casino.
At CasinoABC we are committed to bringing you the best sites to enjoy in a fair way. Ranking and reviewing casinos is a way for us to filter the top gambling sites for players to register and play.
One of the most important factors is the casino being licensed. If the site is licensed, you can register and play knowing that the site is legal and fair.
There are many factors to look into when choosing a payment method. Timescales, fees and also ease of use are some of the traits to check out. Deposit and withdrawal limits are also something to consider.
Online casinos offer players a variety of bonuses and promotions. First deposits are awarded with a welcome package that includes a 100% deposit match and X amount of free spins. Other bonuses include no deposit bonuses, reload bonuses, free spins and live casino bashback.
Players share both personal and financial details when playing at an online gambling site. Casinos use SSL encryption to protect this information online. We always look at home and the casino deals with security. Security information and policies found in the site’s terms and conditions.
Author information
Ryan Mitchell
Casino Expert
Ryan Mitchell is a 30-year-old casino expert with over 10 years of experience in writing reviews and articles for the online gambling industry. As former roulette dealer, Ryan brings first-hand knowledge and insights. He provides our readers with detailed and trustworthy content.
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